A special holiday message from GeoBlue   Happy Holidays From GeoBlue® Last year we were dreaming of just being together. Now we can let our dreams take us to wherever we want to go. This year’s holiday message is inspired by the youngest members of our GeoBlue family – the children and loved ones of our own GeoBlue employees. They remind us that the world is meant to be explored, and that dreaming of far-off lands can only be replaced by experiencing their brilliance first-hand. We are grateful for our employees who keep our members safe and comforted as they cross borders to bring their dreams to life. And we are grateful for you, our members. We look forward to a world of possibilities in 2022 and beyond. U.S. Retail Pharmacy Enhancement We are expanding our pharmacy review process for prescription medications obtained in the U.S. Beginning on January 1, 2022, certain medications, generally specialty drugs, will have additional requirements before they may be covered by your GeoBlue plan. This helps to make sure you’re receiving coverage for the right medication, at the right cost, in the right amount and for the right situation. We call this prior authorization.   What is prior authorization? This means we need to review some medications before your plan will cover them. We want to know if the medication is medically necessary and appropriate for your situation. GeoBlue will review the information provided by your doctor to make sure you meet the coverage guidelines for the medication. If approved, your plan will cover the medication. This enhancement only impacts prescriptions filled in the U.S. and there are no changes to the pharmacy benefit for prescriptions filled outside the U.S.   This notice is for informational purposes only and there is no action you need to take. If you have any questions, you can contact our 24/7 global service center via the number listed on the back of your ID card. Mental Health Resources Available to You While the holidays are a joyous occasion for many, it can be a difficult time for some. It is important to remember to take care of your mental health. Here are some tips and advice on how to improve and take care of your mental health so you have the resilience to cope with life’s ups and downs. Also, through your healthcare coverage, you have access to a number of resources available on the Member Hub under the wellness section.   "You're great - I have not had a single customer service experience that was below amazing, sympathetic and helpful - you are absolutely and without a doubt incredible and wonderful!" – MEMBER   Missed last month's newsletter? Want to refer to a previous issue? You can access previous issues online. Visit our RE:MEMBER Archive for the latest on staying healthy, happy and safe while living abroad. View Archive »   Access important plan information Find doctors and hospitals outside the U.S. Find doctors and hospitals inside the U.S. File a claim or check your claim status Emergency? Please seek help and then contact us +1-610-254-8771 You can also access the above services through the mobile app. Blue Cross Blue Shield® Global is a Brand owned by Blue Cross Blue Shield Association. GeoBlue is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of the Blue Cross and Blue Shield Association: made available in cooperation with Blue Cross and Blue Shield companies in select service areas. Coverage is provided under insurance policies underwritten by 4 Ever Life Insurance Company, Oakbrook Terrace, IL, NAIC #80985 under policy form series 54.1201/54.1205/54.1215. 4 Ever Life Insurance Company is an independent licensee of theBlue Cross and Blue Shield Association. CORP2238-MEM-GENLT-12/21